Privacy Policy

Ordinary Wisdom Limited (OWL) is committed to protecting your privacy. This policy explains how OWL collects and uses personal data. OWL is the data controller under this policy. We are based at 1909 Sky Tower, Al Reem Island, United Arab Emirates.

Information We Collect

We may collect and process the following data about you:

  • information that you provide by registering for and using our website and the OWL app available at ordinarywisdom.ai (the Services)
  • information provided when you contact or interact with us, either electronically or in person
  • details of your visits to our site and the resources you access, even if we do not hold any personal data about you

Using Your Data

We may use information held about you in the following ways:

  • to deliver the Services, and to ensure that the Services operates effectively
  • to contact you where you have requested information or assistance from us
  • to notify you about changes to our service

We may process your data on one or more of these legal bases:

  • your consent, including where you voluntarily provide data to us for use of the Services
  • performance of a contract with you or your organization acting on your behalf
  • our legitimate interests to provide Services, where these interests are not overridden by your privacy rights

We will not share your personal data with any third party without your explicit consent, except that we might disclose your personal information to third parties:

  • if OWL or substantially all of its assets are acquired by a third party
  • in order to comply with a legal obligation, or to enforce or apply our agreements with you
  • to protect the rights, property or safety of OWL, our customers or others

Our Services may contain links to and from the websites of third parties. If you follow a link to any of these websites, please check the privacy policies of these sites and note that we do not accept responsibility for processing of your data by third-party sites.

Storing Your Data

We retain your data for a period that is required for our business purposes, subject to 'Your Rights' explained below. This may include retention of aggregate, anonymised data (including data resulting from training of machine learning models) that is relevant to our Services.

We apply careful technical and operational security measures to avoid unauthorised access or loss of your data. The transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data in transmission to our Services.

We will store your data only in the Abu Dhabi Global Market (ADGM), the United Kingdom or the European Union. Transfers to other countries will be subject to safeguards that comply with the ADGM Data Protection Regulations 2021 and the UK and EU General Data Protection Regulation.

Cookies

The Services use cookies only as necessary to allow users to (a) use our services and (b) receive the services of our service providers (including Google Cloud and Google Analytics). Google Analytics allows us only to monitor usage of our websites and does not provide us with personal data; however, if you wish to disable Google Analytics in your browser you may install a plug-in available from Google. We do not use cookies for tracking, advertising or marketing purposes.

Your Rights

You have the following rights:

  • Access to and correction of information, and data portability. You can request to receive a copy of the personal data we hold about you (subject to certain limitations – e.g. where the data also relates to other individuals) and/or to correct any errors in it.
  • Deletion and restriction of processing of information. We will erase or restrict processing of your data upon request (not including any data we need to keep or process for administrative, legal, or security purposes).
  • Withdrawal of consent. Where you have consented to us processing your information, you may withdraw consent at any time.

If you wish to exercise these rights, please contact us at [email protected].

Changes to this Policy

From time to time, we may revise this Policy to reflect changes in the services, changes in the law, or for other reasons. Updated versions of this Policy will be posted on the OWL website. If we make significant changes to the Policy, we aim to provide appropriate notice to persons for whom we have contact information.

Contact Information and Complaints

If you have any questions or concerns about this Policy or the way we use your information, please contact us via [email protected]. If you consider that we have not addressed a problem, you have a right to complain to the ADGM Office of Data Protection. Further information can be found at https://www.adgm.com/operating-in-adgm/office-of-data-protection.

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